1. WHAT IS SAVEYOUR?
saveYour makes your Life’s ever expanding list of details finger-tip-ready. You can save, search, send, and share the details of your Products so the information is handy when you need to repair or replace an item. With saveYour, you can create an Inventory of the products in any Location, by room if you prefer, and then connect with others, like your partner/spouse, contractor or more, to share that Location's inventory or just details about a specific product. And if you want to keep a copy of your Inventory on your computer or iPad, or even print it out, then you can export the information in a .pdf file format too. Upon request (that means just contact us below), you can also export your Inventory in a cvs, xml, or JSON file format. Last, if you sell a home, office, or investment property that has a saveYour Inventory, then you can transfer the entire Location and inventory to the Buyer. All that and so much more is waiting for you. So download and explore saveYour now.
2. Does it cost anything?
When you download saveYour, you will automatically be subscribed to a free Basic plan. The Basic Plan includes 1 Location, 15 free uses of a Personal Assistant, and unlimited manual product upload among other things. If you want to create more than 1 Location or would like to use the Personal Assistant more than 15 times, you have a couple of options. First you can always subscribe to the annual Premium Plan, which gives you unlimited Locations and 500 uses of a Personal Assistant each year. With the Premium Plan, as with the Basic Plan, you also have unlimited Manual product entry. We appreciate that some of you may be commitment phobic, so we also offer you A La Carte Packs so you can purchase more locations or uses of a Personal Assistant only when you need them. If you decide that you don't need all the features of a Premium Plan, you can cancel at any time. Your subscription will terminate at the end of the term, and then you will be transferred back to the Basic Plan automatically. All of the Locations and products that you entered or created while on the Premium Plan will remain intact.
3. Can I Put My Own Brand On Locations That I Transfer to my clients?
Yes, and we encourage you to do so. Create a Location and inventory to transfer to your client when you sell or build a home or transfer a managed property. Just purchase the Star Add-On which you can access by pressing the “More” button on the bottom of each screen in saveYour. Then create your own branding by uploading a photo or logo and contact information. This way, your client can always reach you directly from the saveYour app. There is a small, one-time fee for the Star Add-On.
4. Problems with Buying Subscriptions or In-App purchases?
We are just now launching our Premium Plans and in-app purchases of A La Carte Plans and a Star Add-On. Even though we hope our programmers get it right the first time, we all make mistakes because technology gets the last laugh. So, if you experience any trouble upgrading your Plan or making an in-app purchase, don't leave frustrated. Give us a call or contact us at firstname.lastname@example.org and we’ll walk you through it.
5. Personal Assistants, are they real?
You Betcha! All of our Personal Assistants are real flesh and blood men and women handling your tasks quickly, efficiently, and at a reasonable cost. This simplifies your life and lets you concentrate on other more important things … like spending quality time with family and friends. All that said, the Personal Assistants, whose pictures appear in the App and above, are just good-looking models. They don't actually do the work, but other people do.
6. Can I Get Assistance On How It Works?
Absolutely! We have several How To Guides in the tutorial section of our website. Click here to access the different subjects. If the Guides don't answer your questions or you would like more information, then contact us and we will personally walk you through it. We're happy to help so don't hesitate to get in touch with us.
7. Are my details kept private?
Yes, your privacy is very important to us. That is why your account is bank level, password encrypted so your information is protected. You decide who gets access to your product information and details (e.g., contractor, family members, partners) and you may revoke access at any time. Please refer to the Terms and Conditions and Privacy Notice for more information on the scope of our privacy protection and ways that you can protect yourself from breach.
6. What happens if I’m not happy with work done by a Personal Assistant?
If you are not satisfied with the work done by your Personal Assistant, then let us know by rejecting the work once it’s sent to you. Our Administrator will then review the matter and reason for your rejection, and we'll attempt to correct it so that you are satisfied. As with most growing companies, some of our workers do exceptional work and others do just so-so work. It is important for you to let us know how your Personal Assistant is doing so we can make sure that the quality of the work exceeds expectations.
7. Can I submit a specific question that’s not answered on this FAQ list?
Yes. You can always email Customer Service and we will address your question within 48 hours. To do so, click here: Office@TechNest.la